Eastwick Communications Client Coverage : Blog Archive : Computerworld: Demographic shift changes services thinking
 
Client Coverage
March 4th, 2008

Computerworld: Demographic shift changes services thinking

On March 4, Mark Hall of Computerworld writes about the trend of younger customers being more likely to switch banks due to bad customer service. The opinions of Chordiant’s Frank Florence, chief marketing officer, are included in the article.

Read the full article.

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