Updated News

KPIs trump KPDs: It’s time to attain visibility into your most valuable metrics

myDIALS News: Having the right information when you need it is critical to operational performance, but often there is a gap. It could be that the information is old, hidden, locked in a spreadsheet, or simply incomplete.

True operational decision-making must be rooted in timely, relevant key performance metrics that go beyond a few static data points. A comprehensive, real-time picture of your operational health comes from multiple data sources within value streams that span multiple functional areas. This provides visibility into performance information that goes beyond a key performance indicator (KPI), which is a result or an outcome.

By Wayne Morris

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Published by: Tina Salcedo on March 31st, 2009 | Filed under Eastwick Communications, MyDials | Comment now »

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Fujitsu featured in ebizQ: BPM Success Through Automated Process Discovery: Fujitsu Explains

Fujitsu News: Podcast with George Spyridakis discussing real use cases of APD.

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Published by: Tina Salcedo on March 31st, 2009 | Filed under Eastwick Communications, Fujitsu America | Comment now »

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DMNews: Cooking.com selects StrongMail for assistance with its e-mail marketing

Cooking.com is partnering with e-mail services firm StrongMail Systems to run its e-mail marketing programs. Under the agreement, StrongMail will power e-mail for Cooking.com, as well as for the managed e-commerce sites that Cook­ing.com operates on behalf of other brands, including Starbucks, The Food Network and General Mills.

By Dianna Dilworth

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Published by: staff on March 31st, 2009 | Filed under Eastwick Communications, Strongmail | Comment now »

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Chordiant featured in Customer Interaction Solutions: “2009 CRM Excellence Awards Winners Announced by Customer Interaction Solutions Magazine�

Norwalk, CT (March 31, 2009) — Technology Marketing Corporation (TMC) (www.tmcnet.com) today announced the winners of the Tenth Annual CRM Excellence Awards as presented by its flagship publication, Customer Interaction Solutions (www.cismag.com).

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Published by: Tina Salcedo on March 31st, 2009 | Filed under Chordiant, Eastwick Communications | Comment now »

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ShoreTel in Fierce VoIP: Shoretel aims at large enterprise installations with version 9 release

Shoretel announced version 9 of its enterprise unified communications solution Monday. The new release offers increased SIP support, location-based call routing, and enhanced distributed architecture with streamlined failover protection.

By: Pete Wylie

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Published by: admin on March 30th, 2009 | Filed under Eastwick Communications, ShoreTel | Comment now »

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Fujitsu featured in ZDNet: Fujitsu America CEO makes mid-market enterprise be

Fujitsu News: Larry Dignan discusses Fujitsu America’s mid-market strategy saying that when you consider that mid-sized enterprises are also focusing on more outsourcing to cut costs, the underdog may just have a shot in the Americas.

By Larry Dignan

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Published by: Tina Salcedo on March 30th, 2009 | Filed under Eastwick Communications, Fujitsu America | Comment now »

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Fujitsu featured in SearchStorage.com: Fujitsu reorganizes in North America

Fujitsu News: Beth Pariseau says the new Fujitsu America entity will also become the world’s fourth largest professional services company, behind IBM, Hewlett-Packard/EDS, and Accenture.

By Beth Pariseau

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Published by: Tina Salcedo on March 30th, 2009 | Filed under Eastwick Communications, Fujitsu America | Comment now »

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Fujitsu featured in Reuters: Fujitsu commits to servers despite potential Sun deal

Fujitsu News: Gabriel Madway quotes R. Mitchell saying that the new Fujitsu America is looking for accelerated growth

By Gabriel Madway

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Published by: Tina Salcedo on March 30th, 2009 | Filed under Eastwick Communications, Fujitsu America | Comment now »

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JDSU featured in Broadband Gear Report: “JDSU and Empirix Team for Content Traffic and Signaling Layer Monitoring�

JDSU’s service assurance platform, NetComplete, now includes Empirix’s Hammer XMS, for content traffic and signaling layer monitoring. Service providers are migrating to Ethernet as a primary transport protocol and their ability to ensure service quality has become increasingly critical. With the addition of Hammer XMS, NetComplete provides a service monitoring solution that addresses both signaling and media content, correlates across multiple protocols, quickly identifies network problems, and helps deliver a best-quality customer experience, according to the companies.

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Published by: Tina Salcedo on March 26th, 2009 | Filed under Eastwick Communications, JDSU | Comment now »

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Seagate featured on ARS Technica: Seagate’s new 8TB BlackArmor NAS runs Linux

Seagate has announced a new Linux-based network storage product for the small business market, with a maximum capacity of 8TB.

By Ryan Paul

 

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Published by: staff on March 26th, 2009 | Filed under Eastwick Communications, Seagate Technology | Comment now »

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Seagate featured on bMighty: Seagate Surfaces With New Linux NAS Offerings

There are a number of network-attached storage (NAS) products on the market that are suitable for smaller businesses. But this was a market where Seagate, one of the world’s biggest storage hardware vendors, had been conspicuously absent — until now.

 

By Matthew McKenzie

 

 

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Published by: staff on March 26th, 2009 | Filed under Eastwick Communications, Seagate Technology | Comment now »

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Seagate featured on ZDNet – SOHO Networking Blog: Seagate matches Western Digital with 8TB BlackArmor NAS devices

The NAS wars continue to heat up, with Seagate launching the latest salvo with an expansion of its BlackArmor line to cover small businesses

 

By Sean Portnoy

 

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Published by: staff on March 25th, 2009 | Filed under Eastwick Communications, Seagate Technology | Comment now »

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JDSU featured in fibresystems.org: “JDSU thinks big on tiny tunable�

The tunable XFP module that JDSU unveiled today will bring the benefits of tunability to a huge number of XFP slots in the installed base of metro access equipment for the first time.

By Pauline Rigby

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Published by: Tina Salcedo on March 24th, 2009 | Filed under Eastwick Communications, JDSU | Comment now »

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“Pentaho Announces Pentaho BI Suite Version 3�

Pentaho News: Pentaho Corporation, the commercial open source alternative for business intelligence (BI), recently announced Pentaho BI Suite Version 3, aimed at making it cost effective for businesses to deploy easy–to–use, robust BI capabilities to users throughout the organization.

By Ron Powell

 

 

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Published by: Tina Salcedo on March 23rd, 2009 | Filed under Eastwick Communications, Pentaho | Comment now »

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“Amazon Cloud Gains Traction For Enterprise Apps�

Pentaho News: The Amazon EC2 cloud is gaining traction as a platform for hosting enterprise applications. What’s more, some vendors putting their applications on EC2 are suggesting it’s a better alternative than the typical software-as-a-service approach.

By Mary Hayes Weier

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Published by: Tina Salcedo on March 23rd, 2009 | Filed under Eastwick Communications, Pentaho | Comment now »

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Pentaho and Amazon.com deliver BI to the cloud

Pentaho News: Open-source business intelligence application Pentaho is joining the roster of applications available via Amazon.com Inc.’s EC2 Web hosting service.

By Eric Lai

 

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Published by: Tina Salcedo on March 23rd, 2009 | Filed under Eastwick Communications, Pentaho | Comment now »

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ShoreTel Featured in Manteca Bulletin: Answering call to save $$

Manteca city leaders are leaving no stone unturned – or call unanswered – in a bid to reduce the cost of government.

The City Council embraced a staff recommendation to switch from Verizon land-based phone service using a Centrex system to Shoretel’s voice over internet protocol telephone system.

By Dennis Wyatt

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Published by: admin on March 22nd, 2009 | Filed under Eastwick Communications, ShoreTel | Comment now »

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“Sircon uses Pentaho Reporting Enterprise Edition�

Pentaho News: Pentaho, a provider of commercial open source business Intelligence services, has announced that Sircon, a provider of licensing and compliance applications for the insurance industry, is using its Pentaho Reporting Enterprise Edition as part of its suite of SaaS-based applications to offer self-service reporting to Sircon clients.

 

By Datamonitor Staff

 

 

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Published by: Tina Salcedo on March 20th, 2009 | Filed under Eastwick Communications, Pentaho | Comment now »

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Media Post’s Email Insider: Are Email Appends An Achilles Heel For Deliverability And Strategy?

While opt-out email append is not without risk, if managed correctly it can be an excellent way for marketers to grow their email lists.

By Ryan Deutsch

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Published by: staff on March 19th, 2009 | Filed under Eastwick Communications, Strongmail | Comment now »

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JDSU featured in xchange Magazine: “Empirix Lends JDSU a ‘Hammer’�

JDSU’s (JDSU) service assurance platform, NetComplete, now includes Hammer XMS from Empirix. The companies say the integrated solution helps service providers deliver the highest quality service over broadband/IP wireline and wireless networks.

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Published by: Tina Salcedo on March 18th, 2009 | Filed under Eastwick Communications, JDSU | Comment now »

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