Chordiant featured in Financial Times: “Chordiant keeps customers happy�

Chordiant, the US specialist in customer relationship management software, has unveiled a new release of Chordiant Recommendation Advisor. Aimed at high-volume call centres, version 6.2 of the software shows agents which incentives and products apply to a customer at the individual, departmental and corporate levels. The same “multi-level” functionality can also be used to sell to consumers and families.

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