KPIs trump KPDs: It’s time to attain visibility into your most valuable metrics

myDIALS News: Having the right information when you need it is critical to operational performance, but often there is a gap. It could be that the information is old, hidden, locked in a spreadsheet, or simply incomplete.

True operational decision-making must be rooted in timely, relevant key performance metrics that go beyond a few static data points. A comprehensive, real-time picture of your operational health comes from multiple data sources within value streams that span multiple functional areas. This provides visibility into performance information that goes beyond a key performance indicator (KPI), which is a result or an outcome.

By Wayne Morris

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