Client Coverage
September 30th, 2009

ShoreTel in St. Louis Today: St. Peters changes its phone system

The city would have had to update switches for the old system at a cost of $180,000, Willkinson said. Instead, the city switched to a voice over internet protocol phone system.

The new Shoretel phone system cost about $350,000 through a company called IDeACOM.The city sought bids for the new system, he said.

The city also switched service providers, Wilkinson said, and the new system should save the city money in operating costs. He said the city was paying AT&T and CenturyTel about $7,100 per month for phone service. AT&T had the eastern half of the city. CenturyTel had the western half.

By Shane Anthony

Read the full article here.