Client Coverage

TMCnet.com: CRM Veteran Allen Named to Manpower Board

On July 7, David Sims of TMCnet.com wrote about how Chordiant announced a new capability for insurance providers called Chordiant Insurance Self-Service. The product uses capabilities of the Chordiant Service Oriented Architecture platform, and enables policy shopping, quoting, and selection for insurance consumers.

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Chordiant, Chordiant Service Oriented Architecture platform, David Sims, policy shopping

Published by: Eastwick Client Coverage on July 11th, 2008 | Filed under Chordiant | Comment now »

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Collections Technology: Real-Time Decisions from Chordiant

On May 19, Keith Smith of Collections Technology writes about Chordiant’s Collections 2.0, a new collections platform with real-time analytics and decisioning tools.

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Chordiant, Collections 2.0, Collections Technology, Keith Smith, real time analytics

Published by: Eastwick Client Coverage on May 19th, 2008 | Filed under Chordiant | Comment now »

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TMCnet: Chordiant Wins 2008 IBM IMPACT Award

On April 8, TMCnet’s Anshu Shrivastava covered the announcement that Chordiant Software won a 2008 IBM IMPACT Award for delivering value to customers through its Chordiant (Decision Management (CDM) product suite.

Read the full article.

Anshu Shrivastava, Chordiant Decision Management, Chordiant Software, IBM Impact Award, TMCNet

Published by: Eastwick Client Coverage on April 9th, 2008 | Filed under Chordiant | Comment now »

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Computerworld: Demographic shift changes services thinking

On March 4, Mark Hall of Computerworld writes about the trend of younger customers being more likely to switch banks due to bad customer service. The opinions of Chordiant’s Frank Florence, chief marketing officer, are included in the article.

Read the full article.

Chordiant, Computerworld, Frank Florence, Mark Hall

Published by: Eastwick Client Coverage on March 4th, 2008 | Filed under Chordiant | Comment now »

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Computerwire: Chordiant Wins Its Biggest Deal Ever

On January 3, Computerwire’s Madan Sheina wrote about Chordiant’s acquisition of Vodafone, the company’s biggest deal to date.

Read the full article.

Chordiant, Computerwire, Madan Sheina, Vodafone

Published by: Eastwick Client Coverage on January 3rd, 2008 | Filed under Chordiant | Comment now »

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Forbes: Chordiant Jumps on Vodafone Deal

A December 28 Associated Press article discussed the rise in Chordiant’s shares after the company announced its biggest deal to date with Vodafone.

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Associated Press, Chordiant, Vodafone

Published by: Eastwick Client Coverage on December 28th, 2007 | Filed under Chordiant | Comment now »

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Customer Think: Smart Customer Interaction Reduces the Demand for Data and Improves Response Time

In a November 12 Customer Think contributed article, Rob Walker, Vice President of Marketing and Decisioning Solutions at Chordiant discusses building relationships with customers.

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Chordiant, Rob Walker

Published by: Eastwick Client Coverage on November 12th, 2007 | Filed under Chordiant | Comment now »

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E-Commerce Times: Keeping CRM Implementation Simple

E-Commerce Times reporter Erika Morphy covered Chordiant Software’s Chordiant Mesh developer collaboration network in an October 29 article.

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Chordiant, Chordiant Mesh, Chordiant Software, E Commerce Times, Erika Morphy

Published by: Eastwick Client Coverage on October 30th, 2007 | Filed under Chordiant | Comment now »

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Forbes.com: Inside Chordiant Software

Chordiant Software CEO Steven Springsteel discusses his company’s partner-enabled model and increased revenue with Forbes.com Video Network host Poppy Harlow.

Watch the video.

Chordiant CEO, Chordiant Software, Poppy Harlow, Steven Springsteel

Published by: Eastwick Client Coverage on September 25th, 2007 | Filed under Chordiant | Comment now »

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Investor’s Business Daily: Focus Puts Chordiant In Tune

Investor’s Business Daily’s J. Bonasia profiled Chordiant Software on September 4.

Read the full article.

Chordiant, Chordiant Software, J. Bonasia

Published by: Eastwick Client Coverage on September 7th, 2007 | Filed under Chordiant | Comment now »

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