Client Coverage
April 30th, 2008

Darby Bank & Trust Lowers Communications Costs and Enhances Customer Service with ShoreTel Unified Communications

Easy-to-manage distributed unified communications solution reduces maintenance costs and long distance charges, and lets operators handle calls more efficiently

SUNNYVALE, Calif., April 30 /PRNewswire-FirstCall/ — ShoreTel(R), Inc., a leading provider of Pure IP Unified Communications solutions, today reported on the deployment of a ShoreTel distributed unified communications solution at Darby Bank & Trust Company headquartered in Vidalia, Georgia. With ShoreTel, Darby Bank is saving between $2,500 and $3,000 each month in long distance charges while eliminating costly truck rolls for moves, adds, and changes, which can now be done easily by a network administrator. With ShoreTel’s UC solution, operators can handle incoming calls more quickly and efficiently, significantly enhancing customer service and the bank’s employees are more productive, thanks to easy access to telephone numbers and desktop integration features.

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Published by: Eastwick Client News on April 30th, 2008 | Filed under ShoreTel, Uncategorized | Comment now »



April 29th, 2008

Fujitsu Unveils World’s First Automated Business Process Discovery and Visualization Service

SUNNYVALE, CA–(Marketwire - April 28, 2008) - Fujitsu Computer Systems today unveiled the world’s first Automated Business Process Discovery service designed to answer one of the biggest challenges faced by companies embarking on a process improvement and governance initiative today — illuminating the exposure to compliance failure, fraud, and other legal and efficiency issues lying hidden in their operational workflows. This innovative offering eliminates months of time and labor-intensive exploration and lets organizations immediately discover what often remains completely invisible. No other company is currently capable of offering this service, further strengthening the Fujitsu business process management suite, which enables organizations to design, simulate, automate, analyze, and optimize their business processes. Fujitsu will provide a free trial of the Automated Business Process Discovery service to select customers in North America.

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Published by: Eastwick Client News on April 29th, 2008 | Filed under Fujitsu Computer Systems | Comment now »



April 24th, 2008

Orange Selects Chordiant Cx to Improve Customer Retention, Increase Revenues

Leading Global Telecommunications Firm Begins Rollout of Chordiant Real-Time Customer Experience Management Solution in UK and Romania

CUPERTINO, Calif.–(BUSINESSWIRE)–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cx™) software and services, and Orange, one of the world’s leading telecommunications operators and a key brand of the France Telecom Group, today announced Orange has selected Chordiant Decision Management and Chordiant Recommendation Advisor to improve customer retention and increase revenues by delivering unique experiences to millions of customers worldwide. The Chordiant real-time customer experience management solution is France Telecom’s preferred solution for Centralized Decisioning and will be used to service all channels, from contact centers and retail stores, to web and mobile channels. The solution is currently being rolled out to customer service teams in the United Kingdom and Romania.

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Published by: Eastwick Client News on April 24th, 2008 | Filed under Chordiant | Comment now »



April 22nd, 2008

Fujitsu LifeBook P8010 Notebook Selected as 2008 GCN Best of FOSE Portable PC Winner

SUNNYVALE, CA–(Marketwire - April 22, 2008) - Fujitsu Computer Systems Corporation today announced that the ultra-portable, sophisticated and lightweight LifeBook(R) P8010 notebook was honored as a 2008 Government Computer News (GCN) Best of FOSE award winner. The GCN Best of FOSE awards recognize outstanding and innovative IT products being used in the public sector.

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Published by: Eastwick Client News on April 22nd, 2008 | Filed under Fujitsu Computer Systems | Comment now »



April 18th, 2008

ShoreTel Ranked Among Silicon Valley’s Top 150 Public Companies

Annual San Jose Mercury News Report Reviews and Ranks Silicon Valley’s Largest Public Companies

SUNNYVALE, Calif., April 18 /PRNewswire-FirstCall/ — ShoreTel(R), Inc. (Nasdaq: SHOR), a leading provider of Pure IP Unified Communications solutions, announced today that the San Jose Mercury News has included ShoreTel in the 2007 Silicon Valley 150, ranking the company number 148 with $117.5 million in reported revenue for CY 2007. ShoreTel earned even higher marks for other report metrics, including 126th in market capitalization at $219.8 million, 95th in profit at $8.3 million and 70th in profit margin at 7 percent.

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Published by: Eastwick Client News on April 18th, 2008 | Filed under ShoreTel | Comment now »



April 16th, 2008

Fujitsu Joins CTO Forum Executive Board

SUNNYVALE, CA–(Marketwire - April 16, 2008) - Fujitsu announced today that it has joined the CTO Forum and that Farhat Ali, president and CEO of Fujitsu Computer Systems Corporation, will join the executive board as representative. The CTO Forum brings together the technology elite to discuss and collaborate on key issues facing the industry.

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Published by: Eastwick Client News on April 16th, 2008 | Filed under Fujitsu America, Fujitsu Computer Systems | Comment now »



April 15th, 2008

IBM Platform Unification Expands Market for Innovative PowerVM Lx86 Cross-Platform Virtualization Solution Created by Transitive®

New-Generation IBM Power Systems Provide Standardized Computing Platform Capable of Running AIX, i, Linux/Power and Linux/x86 Enterprise Workloads

LOS GATOS, CA–(Marketwire - April 15, 2008) - Transitive® Corporation, the leading provider of cross-platform virtualization software that enables the execution of applications across diverse computing platforms, today welcomed IBM’s unification of its former System i and System p enterprise server families into a common Power Systems product line. This unification represents a significant market expansion for the PowerVM Lx86 solution that was developed for IBM by Transitive. PowerVM Lx86 is available for all of IBM’s new Power Systems models, which offer POWER6™ processors, simplified pricing, increased application choice and reduced energy and administration costs.

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Published by: Eastwick Client News on April 15th, 2008 | Filed under Transitive | Comment now »



April 7th, 2008

Identity Engines and Novacoast Team to Deliver Advanced Identity and Security Solutions for Novell Environments

Identity-Based Core-to-Edge Security Spans Network and Applications Providing Greater Control Over How Sensitive Data Is Exposed

SAN FRANCISCO, CA–(Marketwire - April 7, 2008) - Identity Engines, a leading provider of identity-based secure network access solutions, and Novacoast, Inc., an IT professional services and product development firm, today announced that Identity Engines’ Ignition® Server has successfully passed Novacoast’s stringent security evaluation bench test and will be resold by Novacoast. The partnership leverages both companies’ deep expertise in Novell identity and security management solutions as well as rapid deployment of role-based network access solutions for education and health care.

Identity Engines

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Published by: Eastwick Client News on April 7th, 2008 | Filed under Identity Engines | Comment now »



April 2nd, 2008

Coghead Makes Do-It-Yourself Application Development Free for Students and Teachers

Coghead Academic Program Lets Faculty and Students Develop Applications for Coursework

REDWOOD CITY, CA–(Marketwire - April 2, 2008) - Coghead today announced the Coghead Academic Program, which provides teachers and students free access to the Coghead do-it-yourself web application development platform. The platform, currently used by more than 25,000 businesses and individuals, lets business users, entrepreneurs and others develop rich internet applications without writing code. Through the Coghead Academic Program, Coghead will provide educators and students with a hands-on experience with collaborative technologies.

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Published by: Eastwick Client News on April 2nd, 2008 | Filed under Coghead | Comment now »