April 24th, 2008

Orange Selects Chordiant Cx to Improve Customer Retention, Increase Revenues

Leading Global Telecommunications Firm Begins Rollout of Chordiant Real-Time Customer Experience Management Solution in UK and Romania

CUPERTINO, Calif.–(BUSINESSWIRE)–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cx™) software and services, and Orange, one of the world’s leading telecommunications operators and a key brand of the France Telecom Group, today announced Orange has selected Chordiant Decision Management and Chordiant Recommendation Advisor to improve customer retention and increase revenues by delivering unique experiences to millions of customers worldwide. The Chordiant real-time customer experience management solution is France Telecom’s preferred solution for Centralized Decisioning and will be used to service all channels, from contact centers and retail stores, to web and mobile channels. The solution is currently being rolled out to customer service teams in the United Kingdom and Romania.