December 3rd, 2008

ShoreTel Receives CustomerSat ACE Awards for Second Year in a Row

SUNNYVALE, CA–(Marketwire - December 3, 2008) - ShoreTel® (NASDAQ: SHOR), a leading provider of Pure IP Unified Communications (UC) solutions, today announced it has received two prestigious 2008 CustomerSat Achievement in Customer Excellence (ACE) Awards, which certify, acknowledge, and celebrate outstanding achievement in Overall Customer Satisfaction and Technical Support Satisfaction. The CustomerSat awards demonstrate both rigorous application of customer feedback processes and outstanding performance as measured by those processes.

Read full press release here.