Chordiant Introduces New Generation of Case Management for Global Insurance/Healthcare, Telco, and Financial Services Brands
New Enterprise Case Management Capability Puts the Customer at the Center of Enterprise Operations
CUPERTINO, Calif.–(BUSINESS WIRE)–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cxâ„¢) software and services, today announced a new generation of case management capabilities for the global enterprise. Chordiant Enterprise Case Management (ECM) puts the customer at the center of enterprise operations to ensure global brands in the insurance/healthcare, telco and financial services markets can focus on providing an exceptional customer experience.
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chordiant, Customer Experience, Cx, ECM, Enterprise Case ManagementPublished by:
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August 21st, 2008 | Filed under
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Chordiant Software Chairman, President and CEO Steven R. Springsteel Captures Ernst & Young Entrepreneur of the Year® 2008 Northern California Award
CUPERTINO, Calif. Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that chairman, president and CEO Steven R. Springsteel received the Ernst & Young Entrepreneur of the Year® 2008 Award in the software category for Northern California. The prestigious global awards program, now in its 22nd year, recognizes entrepreneurs who demonstrate extraordinary success in the areas of innovation, financial performance and personal commitment to their businesses and communities.
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July 1st, 2008 | Filed under
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Chordiant Software to Present at the Oppenheimer Annual Communications & Technology Conference on Tuesday, June 3, 2008
CUPERTINO, Calif.–BUSINESS WIRE–Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience software and services, announced today that Peter Norman, Chordiant’s Chief Financial Officer and Robert Roepke Jr., Chordiant’s Vice President, Business Planning and Analysis, will present at the Oppenheimer Annual Communications and Technology Conference on Tuesday, June 3, 2008 at the Four Seasons Hotel in Boston, Massachusetts. The Chordiant presentation can be accessed live via an audio-only webcast beginning at 11:10 a.m. ET / 8:10 a.m. PT.
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May 29th, 2008 | Filed under
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Chordiant Launches Collections Manager 2.0
CUPERTINO, Calif.–BUSINESS WIRE–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience software and services, today announced Collections Manager 2.0, an innovative solution for high-volume customer interaction organizations that makes the collections process as positive and profitable as possible. Chordiant Collections Manager is the latest offering in the family of applications Chordiant delivers that help global brands manage complex customer processes.
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chordiant, Collections Manager 2.0, Customer Experience softwarePublished by:
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May 20th, 2008 | Filed under
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Chordiant Announces Innovative Self-Service Solution for Insurance
LAS VEGAS–BUSINESS WIRE–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience software and services, today announced a significant new capability for insurance providers. Chordiant Insurance Self-Service utilizes the key capabilities of the Chordiant Service Oriented Architecture (SOA) platform and suite of products, and enables policy shopping, quoting, and selection for insurance consumers, thus enhancing the customer experience provided by insurance providers.
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chordiant, Chordiant Service Oriented Architecture (SOA), Customer ExperiencePublished by:
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May 14th, 2008 | Filed under
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Orange Selects Chordiant Cx to Improve Customer Retention, Increase Revenues
Leading Global Telecommunications Firm Begins Rollout of Chordiant Real-Time Customer Experience Management Solution in UK and Romania
CUPERTINO, Calif.–(BUSINESSWIRE)–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience (Cxâ„¢) software and services, and Orange, one of the world’s leading telecommunications operators and a key brand of the France Telecom Group, today announced Orange has selected Chordiant Decision Management and Chordiant Recommendation Advisor to improve customer retention and increase revenues by delivering unique experiences to millions of customers worldwide. The Chordiant real-time customer experience management solution is France Telecom’s preferred solution for Centralized Decisioning and will be used to service all channels, from contact centers and retail stores, to web and mobile channels. The solution is currently being rolled out to customer service teams in the United Kingdom and Romania.
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Chordiant Decision Management, Chordiant Real Time Customer Experience Management, Chordiant Recommendation Advisor, chordiant software, France Telecom Group, OrangePublished by:
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April 24th, 2008 | Filed under
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Chordiant Adds Chuck Altomare as Vice President, Worldwide Engineering
CUPERTINO, Calif.–BUSINESS WIRE–Chordiant Software, Inc. (Nasdaq:CHRD), the leading provider of Customer Experience software and services, today announced that Chuck Altomare has joined the company as Vice President, Worldwide Engineering. He will report to chairman, president and CEO Steven R. Springsteel. Chordiant also announced that James St. Jean, Chordiant’s former Vice President, Engineering, has been named Chief Technology Officer for the company. In his new role St. Jean will lead technology direction and strategy, oversee product management, and continue to focus on strategic acquisitions.
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chordiant, Chuck Altomare, Customer Experience software, James St. JeanPublished by:
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March 25th, 2008 | Filed under
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Chordiant Software Announces Largest Agreement in the Company’s History
Provides Preliminary Selected Financial Results for the First Quarter of Fiscal Year 2008; Reiterates Guidance for Full Fiscal Year 2008
CUPERTINO, CA – December 27, 2007—Chordiant Software, Inc. (Nasdaq - CHRD), the leading provider of Customer Experience (Cx) software and services, today announced that it has entered into a with a leading telecommunications company for a record €18.1 million or approximately $26.1 million at the exchange rate when signed.
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December 28th, 2007 | Filed under
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Chordiant Global Telecom Customer O2 Wins Prestigious Data Strategy Award
CUPERTINO, CA – November 19, 2007—Chordiant Software, Inc. (NASDAQ: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that its customer, O2, one of Britain’s leading mobile telecommunications providers, has won Data Strategy magazine’s award for ‘Best Applied Data Mining/Modeling Product.’ The competitively judged prize was awarded for the most effective use of data and modeling to achieve measurable business outcomes. O2 was given the award by demonstrating actual revenue uplift and improved customer satisfaction as a result of using Chordiant’s decisioning application throughout its contact centers.
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chordiant, contact centers, Customer Experience, Data Strategy, decisioning application, O2, telecommunicationsPublished by:
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November 19th, 2007 | Filed under
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Chordiant Mesh Attracts 20 Marquee Customers in First Year
CUPERTINO, CA – August 21, 2007—Chordiant Software, Inc. (Nasdaq: CHRD), the leading provider of Customer Experience (Cx™) software and services, today announced that Chordiant Mesh, its innovative development collaboration community, has grown to 20 marquee members since its inception just over one year ago. Membership includes some of the world’s largest consumer brands in the healthcare, insurance, banking and telecommunications industries. Chordiant Mesh allows open and continuous collaboration among Chordiant customers and partners throughout the development and deployment of Chordiant applications and solutions.
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banking, Chordiant Mesh, chordiant software, collaboration, community, Customer Experience, Cx, healthcare, insurance, telecommunicationsPublished by:
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August 21st, 2007 | Filed under
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